Cancellation form
If you are a consumer and want to cancel your order within the 14-day cancellation period, you can copy this form into an email to support@factorydirectly.com, or post it to us. You do not have to use this form: any clear statement that you want to cancel is enough.
To: Tausuppliers Ltd (trading as Factory Directly), 81 Great Portland Street, London, W1W 7LT. Email: support@factorydirectly.com
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods:
Order number: ______________________
Goods: ______________________
Ordered on (*) / received on (*): ______________________
Name of consumer(s): ______________________
Address of consumer(s): ______________________
Signature of consumer(s) (only if this form is sent on paper): ______________________
Date: ______________________
(*) Delete as appropriate.
See our Returns page for how returns and refunds work.